Exchanges
For some reason, Lovelify Couture do not Refund. However, Exchange can be done based on sizes or other variations. FREE IN-STORE EXCHANGE
For your convenience, item(s) purchased online may be exchanged in store, provided all online return policy conditions are met. Lovelify Couture is not responsible for any exchange cost or return charges
Please note that before any exchange is done, ensure the item is in the original packaging with the tag on. No used or washed items will be exchanged.
If you wish to exchange any item(s) you have purchased, you can either return the item(s) via courier to our store Lovelify Couture at your own cost or in person to Lovelify Couture store (only) within 7 working days from the date the item is delivered.
You produce your original Lovelify Couture invoice (receipt) when you exchange the item.
*The item must be in original saleable condition
With all original tags and any sewn labels still attached
*In an unworn, unopened and unused state
*A return form is completed and accompanies your item(s) being returned
In original packaging
*If you are not able to comply with these requirements, Lovelify Couture reserves the right to refuse an exchange or change of mind items. Lovelify Couture will not accept a bank statement as proof of purchase.
We regret that we are unable to accept the exchange of the following items for change of mind for hygiene reasons:
Tights
Bodysuits
Swimming Costumes
Undergarments and related